GB was Ninja'ed this morning

[Keila]

Good news -nnEzzy's account was restored as well as from the looks of the entirety of the Guild Bank. It might not be organized, but its all back in there. Horray to what I'd call a quick response from Blizzard.nnI'm gonna go collapse after playing the role of middleman...zzz...zzz...zzz...zzz...

[Asarelah]

Very good news indeed. I shall see what I can do about sorting it out this morning.nn*smiles*nnEDIT:nI have sorted what is there, but it's a bit bizzarre. Some of the things that were left by the hacker are gone. Alot of the taken items are back. But there is duplication that did not exist before, and also alot of the previously banked items are not returned (gems and enchant mats in particular are a very different assortment).nnIt looks to me as if Blizzard sent comparable value, and greater value since the enchant mats that were returned are a far greater quantity of higher end materials; instead of replacing what was taken item for item.nnI pray Ezzie got back greater than he lost too !!!nn*shrug*nnWhat they sent us is more than workable with. I am actually quite pleased with the returned goods, and the speed at which it was accomplished. Thank you everyone that had a hand in fixing this snarl up.nn*smiles happily and heads to the post office with authenticators in hand*

[Eyesore]

Might I ask for a link to information on 'authenticators'? I am not seeking one, just information.nnThank you,nnEyesore

[Asarelah]

http://us.blizzard.com/support/article. ... leId=24660nnBlizzard Authenticator FAQnnnTo set up your Blizzard Authenticator with your World of Warcraft account, click here.nnTo purchase a Blizzard Authenticator, please visit the Blizzard Store.nn nnWhat is the Blizzard Authenticator?nnThe Blizzard Authenticator is an optional tool that offers World of Warcraft players an additional layer of security to help prevent unauthorized account access. The Authenticator itself is a physical "token" device that fits easily on a keyring.nnWhere do I get a Blizzard Authenticator?nnThe Blizzard Authenticator is able to be purchased directly from the Blizzard Store for $6.50.nnHow does the Blizzard Authenticator work?nnYou must first associate the Blizzard Authenticator to the World of Warcraft account you play. Once the account has been linked, the Authenticator token will be required to log in to Account Management or to the game; when logging in, you will be prompted to supply a digital code generated by the Authenticator.nnHow do I associate a Blizzard Authenticator with an account?nnYou can associate your Blizzard Authenticator to the World of Warcraft account you play by logging into Account Management. Click the "Add Blizzard Authenticator" button and then enter the serial number on the back of your Blizzard Authenticator.nnWhat is a digital code and where do I see it?nnThe digital code is a six-digit numeric code that is produced when you press the button on the front of your Blizzard Authenticator. Each code is unique and is valid only once.nnWhere do I enter the digital code when I log in to World of Warcraft or to Account Management?nnAfter you enter the account name and password, you will be prompted to provide the digital code from your Blizzard Authenticator. You must press the button on your Authenticator and enter the code it displays to complete your login.nnCan I apply my Blizzard Authenticator to more than one account?nnYes! You're welcome to associate a single Blizzard Authenticator to as many accounts as you like. Please remember that you must have that Authenticator with you to log in to any of these accounts afterwards.nnCan I keep one Blizzard Authenticator at home and another at work, and have both associated to the same account?nnNo. Each account can have only one Blizzard Authenticator linked to it at a time, so you would need to carry the Authenticator with you to log in from different computers.nnnWhat happens if I lose my Blizzard Authenticator? Do I lose the account it's linked to?nnIf you lose your Blizzard Authenticator, you will need to contact Billing and Account Services team for assistance. Our representatives will be able to assist you with regaining account access by verifying certain secure information with you.nnWill my Blizzard Authenticator work while I am traveling? Will it work in other countries?nnYes, the Blizzard Authenticator will work anywhere you can log in to World of Warcraft.nnWill this have any effect on Parental Controls?nnNo, the Parental Control service will not change in any way. However, the parent/guardian will need the Blizzard Authenticator to log in to Account Management and make changes or updates.nnCan I turn the extra security of the Blizzard Authenticator on and off as I wish?nnYes, you can do so through your Account Management page using the serial number on the back of the Blizzard Authenticator.nnDoes the Blizzard Authenticator replace my password and secret question?nnNo, the Blizzard Authenticator is only there as an optional measure to augment account security. It does not replace standard security measures. You will still be asked to enter the account name and password when logging into the game or Account Management, and should not share that or your secret question information with others.nnWill a Blizzard representative ever ask for my Blizzard Authenticator information?nnYes. Blizzard may ask for the serial number on your Blizzard Authenticator, typically to help you associate it to an account or to verify your ownership of that Authenticator.nnWhat if my Blizzard Authenticator stops working or has a technical problem?nnBlizzard will have several support options available to assist you and ensure that the impact on your play experience is minimized in the event of a problem with your Authenticator. Please contact Billing and Account Services for assistance if you have questions.nnnnnSolution ID: 24660nArticle URL: 'http://us.blizzard.com/support/article.xml?locale=en_US&articleId=24660'

[Eyesore]

Lah, thank you much! That sounds doable.nnEyesore

[Lokistrazsza]

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=24660nnBlizzard Authenticator FAQnnnTo set up your Blizzard Authenticator with your World of Warcraft account, click here.nnTo purchase a Blizzard Authenticator, please visit the Blizzard Store.nn nnWhat is the Blizzard Authenticator?nnThe Blizzard Authenticator is an optional tool that offers World of Warcraft players an additional layer of security to help prevent unauthorized account access. The Authenticator itself is a physical "token" device that fits easily on a keyring.nnWhere do I get a Blizzard Authenticator?nnThe Blizzard Authenticator is able to be purchased directly from the Blizzard Store for $6.50.nnHow does the Blizzard Authenticator work?nnYou must first associate the Blizzard Authenticator to the World of Warcraft account you play. Once the account has been linked, the Authenticator token will be required to log in to Account Management or to the game; when logging in, you will be prompted to supply a digital code generated by the Authenticator.nnHow do I associate a Blizzard Authenticator with an account?nnYou can associate your Blizzard Authenticator to the World of Warcraft account you play by logging into Account Management. Click the "Add Blizzard Authenticator" button and then enter the serial number on the back of your Blizzard Authenticator.nnWhat is a digital code and where do I see it?nnThe digital code is a six-digit numeric code that is produced when you press the button on the front of your Blizzard Authenticator. Each code is unique and is valid only once.nnWhere do I enter the digital code when I log in to World of Warcraft or to Account Management?nnAfter you enter the account name and password, you will be prompted to provide the digital code from your Blizzard Authenticator. You must press the button on your Authenticator and enter the code it displays to complete your login.nnCan I apply my Blizzard Authenticator to more than one account?nnYes! You're welcome to associate a single Blizzard Authenticator to as many accounts as you like. Please remember that you must have that Authenticator with you to log in to any of these accounts afterwards.nnCan I keep one Blizzard Authenticator at home and another at work, and have both associated to the same account?nnNo. Each account can have only one Blizzard Authenticator linked to it at a time, so you would need to carry the Authenticator with you to log in from different computers.nnnWhat happens if I lose my Blizzard Authenticator? Do I lose the account it's linked to?nnIf you lose your Blizzard Authenticator, you will need to contact Billing and Account Services team for assistance. Our representatives will be able to assist you with regaining account access by verifying certain secure information with you.nnWill my Blizzard Authenticator work while I am traveling? Will it work in other countries?nnYes, the Blizzard Authenticator will work anywhere you can log in to World of Warcraft.nnWill this have any effect on Parental Controls?nnNo, the Parental Control service will not change in any way. However, the parent/guardian will need the Blizzard Authenticator to log in to Account Management and make changes or updates.nnCan I turn the extra security of the Blizzard Authenticator on and off as I wish?nnYes, you can do so through your Account Management page using the serial number on the back of the Blizzard Authenticator.nnDoes the Blizzard Authenticator replace my password and secret question?nnNo, the Blizzard Authenticator is only there as an optional measure to augment account security. It does not replace standard security measures. You will still be asked to enter the account name and password when logging into the game or Account Management, and should not share that or your secret question information with others.nnWill a Blizzard representative ever ask for my Blizzard Authenticator information?nnYes. Blizzard may ask for the serial number on your Blizzard Authenticator, typically to help you associate it to an account or to verify your ownership of that Authenticator.nnWhat if my Blizzard Authenticator stops working or has a technical problem?nnBlizzard will have several support options available to assist you and ensure that the impact on your play experience is minimized in the event of a problem with your Authenticator. Please contact Billing and Account Services for assistance if you have questions.nnnnnSolution ID: 24660nArticle URL: 'http://us.blizzard.com/support/article.xml?locale=en_US&articleId=24660'

nnUsing an authenticator should me a requirement to be an officer or have gbank access IMO.

[Asarelah]

Using an authenticator should me a requirement to be an officer or have gbank access IMO.

nnI most definately agree with that, and have voiced my 2 coppers quite loudly, along with many other people of the same mind. Thankee, once again, for stating the obvious Loki. IMHO also !!!